Bring Every Customer Conversation
Into One Intelligent Workspace
Manage messages across your connected channels, help your team reply faster, and deliver consistent support using answers grounded in your approved business information.
WhatsApp Business
+1 (555) 902-1834
Hi! I am looking for a customer communication platform for my startup.
Hello! You have reached Onedesk Pro. We support WhatsApp, IG, FB, and more. What specific integrations do you need?
I need WhatsApp Business API and automated workflows. Is there a setup fee for connecting channels?
No, there are no separate setup fees for connecting channels! Standard integrations are completely free. Meta connection costs are billed at standard Meta conversation-based rates with absolutely zero platform markup from Onedesk Pro.
* Grounded in: Pricing & Plans FAQSupports All Your Essential Customer Channels
Features Tailored for Unified Support
From official API connectivity to advanced n8n workflow integrations and AI draft suggestion, Onedesk Pro is built to eliminate support bottlenecks.
Unified Channel Inbox
Consolidate WhatsApp, Instagram, Facebook, Telegram, SMS, and Web Chat into a single, unified team inbox.
Source-Based Suggestions
Help your team reply faster with drafts generated directly from your approved business content and policies.
Team Collaboration
Assign conversations, set clear ownership, and collaborate on draft replies in shared workspaces.
Custom Workflows
Set rules to automate routing, tag incoming chats, and handle repetitive customer questions instantly.
Human-in-the-Loop Control
Keep absolute control with custom approval rules, moving any automated chat to a human agent whenever needed.
Performance Reporting
Analyze response times, conversation volumes, CSAT, and team performance with interactive dashboards.
Security-First Platform Architecture
Your conversations are fully encrypted and secure. Ask our sales team for detailed security, privacy, compliance, and custom data-handling documentation.
Answers Based on the Information You Approve
Connect your FAQs, guidelines, and policies so the assistant can produce consistent draft responses. Your team stays in complete control of the source material and reviews suggested replies before they are sent.
Approved Business Content
Connect your existing FAQs, guidelines, support documents, and pricing sheets.
We do not charge setup fees for connecting channels (WhatsApp, IG, Facebook DMs, Telegram, or Web Chat). Standard Telegram, Messenger, and Web Chat integrations are completely free. WhatsApp Business API messages are charged directly at Meta's standard conversation-based rates with no markup from Onedesk Pro.
Smart Assistant Suggestions
Review how the assistant suggests draft replies using the approved document.
How It Works
Set up Onedesk Pro in three simple steps to bring your customer channels together, sync your knowledge base, and let the software handle the rest automatically.
Our customer engineering team is here to assist you at every step, ensuring a smooth, secure connection of your communication lines.
Connect Channels
Connect WhatsApp, Instagram, Facebook, Telegram, or Web Chat in seconds. One central space for all customer touchpoints.
Key Deliverables & Specifications
Frequently Asked Questions
Quick breakdowns regarding channels, security boundaries, role divisions, n8n webhook nodes, and RAG ground parameters.
Enter Your Unified
Customer Workspace
No complex forms or setup workflows. Simply connect your messaging lines, drag and drop your support documents, and let Onedesk Pro handle the rest.
Zero Configuration Setup
Connect channels in under 5 minutes. The engine automatically processes incoming chats.
Open & Unlimited MVP Access
The platform is open to all teams during this launch phase with no licensing or usage quotas.
Onedesk Pro Cloud Portal
Access your dedicated messaging suite or activate a new company portal instantly.
Sign In Directly
Enter your workspace coordinates to return to your team inbox.
All portals are hosted in compliant, highly available regions with real-time end-to-end TLS encryption and persistent database backups.